23 Musings

July's online retail sales have soared 80% to a record amount last month as people in the UK sheltered from the rain. Internet sales rose to 4.2 billion pounds ($8.3 billion) from 2.34 billion pounds a year earlier, figures released today by Interactive Media in Retail Group show.

This will continue to grow as well! There's some serious money being invested in e-commerce systems at the moment and I know of a number of major retailers who are ditching legacy systems in order to take full advantage of the online medium, that should see significant increases in volume and value of sales in the UK. Some of our biggest retailers are still struggling with legacy systems and trying to integrate them with e-commerce systems can be fraught with difficulty (and cost), throw in a call centre and fulfillment house and the system mix gets even more tricky.